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HIRED! CONGRATULATIONS TO ALINA - Office Manager for Concierge Medicine
Job #2613
FRONT OFFICE SUPERVISOR
(Job # 2613) FRONT OFFICE SUPERVISOR for high profile Dermatology Practice in Santa Monica! Work for a premier cosmetic dermatology practice known for clinical excellence, innovation, and concierge-level patient care! Be part of a team that delivers advanced aesthetic treatments in a refined, welcoming environment.
JOB DETAILS
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Ensure every patient receives an exceptional experience from the moment they contact the practice through their follow-up care
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Oversee front office operations including scheduling, patient flow, service recovery, financial transactions, and staff performance
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Assist staff in making and confirming appointments, performing insurance verification, and requesting and collecting payments
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Proactively develop relationship with the patients to ensure they have a warm welcome when they arrive
REQUIREMENTS
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Minimum 5 years of supervisory experience in a medical, aesthetics, or luxury service environment
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Polished, proactive, and relentlessly detail-oriented
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Natural ability to lead, anticipate needs, and execute flawlessly in a fast-paced environment
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Proven track record of leading high-performing teams and maintaining composure in high-pressure situations
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Strong proficiency with Nextech EMR or similar practice management systems
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Demonstrated excellence in customer service, communication, and conflict resolution
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Highly organized, self-motivated, and capable of managing multiple priorities simultaneously
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Professional appearance and demeanor aligned with the high profile brand
Ideal Candidate Attributes
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Thinks and acts like a concierge, anticipating needs before they arise
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Leads by example with positivity, professionalism, and grace under pressure
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Executes with precision, follows through on every detail, and holds others accountable
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Balances warmth and polish, ensuring every patient feels valued, heard, and cared for
SCHEDULE, COMPENSATION AND BENEFITS
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Monday-Friday, 40hr work week 8a-4p (sometimes later depending on day)
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$31-$32/hr depending on experience
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Benefits include medical, dental, vision, paid parking, pension, PTO, sick, holidays
Job #2606
EXPERIENCED OFFICE COORDINATOR
3-4 DAYS PER WEEK
(Job # 2606) OFFICE COORDINATOR for OCULOFACIAL PLASTIC SURGEON in SANTA MONICA If you have experience working in private medical practice, enjoy Front and Back Office, are self-driven and enjoy handling all the details personally, this may be for you!
JOB DETAILS
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Sole employee for the doctor in a patient-focused oculofacial plastic surgery practice
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Ensure a schedule that maximizes practitioner time without patients feeling rushed
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Make and confirm appointments, handle phones and greet patients
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Engage callers and in-office patients with information on the latest anti-aging products and services
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Collect copays, do insurance verification and pre authorizations
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Ensure rooms are cleaned and stocked and patient areas are well maintained
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Schedule surgeries including working with patients on pre-op exams, consents and financial coordination
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Send billing to the biller
REQUIREMENTS
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2+ years’ experience working Front Office in a private medical/surgical practice
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Experience working in some area of aesthetics, surgery or dermatology required
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Interest in learning about the latest anti-aging products and services (and telling callers and patients about them!)
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Ability to arrive on time for work on the scheduled work days
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Polished and professional communication skills written and spoken
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Personal initiative to identify what needs to be done, prioritize, make to-do list, adjust as needed to accomplish goals
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High level of organization to balance tasks for multiple patients ensuring consents, insurance, pre-op exams and other details are handled well in advance of surgery day
SCHEDULE, COMPENSATION AND BENEFITS
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3 1/2-4 day work week, Monday-Thursday 9am-5pm
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$30hr
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$100 towards your health insurance choice
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Retirement plan
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40 hrs Sick per year
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1 week vacation after 1 year, then 2 weeks thereafter
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Paid Parking provided
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Retirement Plan Available