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Front Office

HIRED! CONGRATULATIONS TO ANGIE! - Front Office at Orthopedic practice

(Job #2583) FRONT OFFICE for a Beverly Hills Dermatology office.  If you have 5 or more years’ experience working Front Office in a medical practice and are looking to join a team of upbeat, outgoing Front Office staff in a fast-paced work atmosphere, this may be for you!  This is a Front Office for a high-profile medical dermatology practice in Beverly Hills.  This role allows you to help patients get the care they need while providing an environment for personal growth in learning about innovative products and procedures in the world of skincare.  

 

ABOUT THE POSITION:

  • This role is the first point to ensure a high degree of patient customer service 

  • Work as part of a Front Office team of 4

  • Greet and check patients in for appointments, handle insurance verification and manage copays 

  • Make and confirm appointments, triage patient needs, handle caller inquiries and provide information about the practice’s products and services

  • Provide details to patients to ensure they are prepared for their appointment and procedure

  • Check patients out confirming follow up appointments and details as needed

 

REQUIREMENTS: 

  • 5+ years' experience as a Front Office in a private practice

  • Demonstrated solid job longevity with past employment

  • Interest in learning about Dermatology with a goal of educating callers about the practice’s services

  • Warm personality, professional speaking and written communication

  • Experience handling numerous details in a busy atmosphere prioritizing tasks for optimum task completion 

  • This is one of several Front Office so must be able to handle overlapping duties with other staff to ensure a smooth and efficient patient flow 

  • Computer proficiency with experience working with an EMR/EHR scheduling system – EMA or Modernizing Medicine highly desired 

 

SCHEDULE COMPENSATION & BENEFITS:

  • M-F 8:30a-5p

  • $27+/hr based on experience

  • Includes a very strong benefits package including significant amounts toward company Health, Vision, Paid Parking, Paid Vacation, Sick, Paid Holidays, Uniform allowance, and a strong Pension Plan with matching funds!

Job #2583 

FRONT OFFICE

JOB #2570

FRONT OFFICE

(Job #2570) MEDICAL FRONT OFFICE for Westwood-area Integrative Medicine practice. This practice follows a wholistic approach to medicine looking at the entire body to serve patient needs.

 

JOB DETAILS

  • Handle the Front Office of an integrative medicine practice

  • Coordinate phones and appointments maximizing the practitioner's time with patients

  • Provide information to callers about the practice, the doctor and care

  • Collect payments at check-in and coordinate future appointments at check out

  • Ensure a smooth transition from Front to Back Office

 

REQUIREMENTS

  • 3+ years' experience handling the Front Office of a Medical Practice

  • Interest or experience in holistic medicine, herbals, supplements and compounded products

  • Ability to quickly learn about the practice and provide callers with information on the company, doctor and services (sales skills highly desired!)

  • Experience handling a fast-paced Front Office, evaluating priorities and making adjustments as needed

  • Ability to cater to an elite patient load, identifying patient needs and ensuring they receive optimum customer service

  • Professional level of presentation and communication to initiate and engage patients in conversation; draft professionally written emails with correct grammar and spelling; and document information in the EMR system in a clear, detailed and properly worded manner

  • Ability to work M-F 8:30a-5:30p, arriving on time daily without interruption to the office near Westwood in West Los Angeles

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 830a - 4:30p - full time, fully in-office schedule - NOT REMOTE 

  • $27-$31 Depending on experience 

  • Benefits include retirement, parking, vacation, sick and holidays, discounts on supplements and other holistic products.

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