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Front Office

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HIRED!

CONGRATULATIONS TO VANESSA - Front Office at Internal 

HIRED!  CONGRKIMBERLEE! - ​Front Office/Biller at Psychiatry practice

HIRED! CONGRATULATIONS TO DIANA! - ​Front Office at Dermatology practice

Job #2615 

ADMINISTRATIVE ASSISTANT

(Job # 2615) ADMINISTRATIVE ASSISTANT for West LA medical practice.  Here is an opportunity to expand your experience and knowledge in a well-respected, multi-doctor private medical practice.  

 

JOB DETAILS

  • Duties include greeting and assisting patients in person, monitoring the office waiting area

  • Answer calls, triage caller needs and handling as needed

  • Make and confirm appointments, E-scribing medication in Practice Fusion and CoverMy meds for prior authorization 

  • Setting up Attorneys conferences, depositions and trials, coordinating all communications and details 

  • Handling prior authorizations and ensuring patient medical forms and medical records are maintained

  • Collect and post payments 

  • Work in tandem with other staff to maintain effective communication with the doctors, coworkers, patients and vendors.

 

REQUIREMENTS 

  • Minimum of 1-2 years medical office experience including the handling of Medical Front Office duties 

  • Computer proficient with a 45+ typing speed and experience using an EMR system for scheduling and payment documentation with Word, Excel – delete the highlighted

  • Must possess a professional level of communication skills both verbal and written 

  • Professional mindset including punctuality, teamwork, taking initiative to handle tasks, ability to be organize and prioritize tasks with an upbeat personality

 

SCHEDULE, COMPENSATION AND BENEFITS

  • 8-5 or 8:30-5:30 M-F

  • $25+ Depending on experience

  • Competitive benefits package includes medical, dental, parking, vacation, sick,  holiday  and 401k Retirement

Job #2613 

FRONT OFFICE SUPERVISOR

​(Job # 2613) FRONT OFFICE SUPERVISOR for high profile Dermatology Practice in Santa Monica! Work for a premier cosmetic dermatology practice known for clinical excellence, innovation, and concierge-level patient care! Be part of a team that delivers advanced aesthetic treatments in a refined, welcoming environment.
 
JOB DETAILS

  • Ensure every patient receives an exceptional experience from the moment they contact the practice through their follow-up care

  • Oversee front office operations including scheduling, patient flow, service recovery, financial transactions, and staff performance

  • Assist staff in making and confirming appointments, performing insurance verification, and requesting and collecting payments

  • Proactively develop relationship with the patients to ensure they have a warm welcome when they arrive


REQUIREMENTS

  • Minimum 5 years of supervisory experience in a medical, aesthetics, or luxury service environment

  • Polished, proactive, and relentlessly detail-oriented

  • Natural ability to lead, anticipate needs, and execute flawlessly in a fast-paced environment

  • Proven track record of leading high-performing teams and maintaining composure in high-pressure situations

  • Strong proficiency with Nextech EMR or similar practice management systems

  • Demonstrated excellence in customer service, communication, and conflict resolution

  • Highly organized, self-motivated, and capable of managing multiple priorities simultaneously

  • Professional appearance and demeanor aligned with the high profile brand


Ideal Candidate Attributes

  • Thinks and acts like a concierge, anticipating needs before they arise

  • Leads by example with positivity, professionalism, and grace under pressure

  • Executes with precision, follows through on every detail, and holds others accountable

  • Balances warmth and polish, ensuring every patient feels valued, heard, and cared for


SCHEDULE, COMPENSATION AND BENEFITS

  • Monday-Friday, 40hr work week 8a-4p (sometimes later depending on day)

  • $31-$32/hr depending on experience

  • Benefits include medical, dental, vision, paid parking, pension, PTO, sick, holidays

Job #5000 

EXPERIENCED MEDICAL FRONT OFFICE

​(Job #5000) EXPERIENCED MEDICAL FRONT OFFICE for a Beverly Hills Dermatology office. If you have 5 or more years’ experience working Front Office in a medical practice and are looking to join a team of upbeat, outgoing Front Office staff in a fast-paced work atmosphere, this may be for you!  This is a Front Office for a high-profile medical dermatology practice in Beverly Hills.  This role allows you to help patients get the care they need while providing an environment for personal growth in learning about innovative products and procedures in the world of skincare.  

 

ABOUT THE POSITION

  • This role opens the office, gets computers and phones online and ensures the office is ready for patients.

  • This person is crucial to ensuring the patients get checked in promptly to ensure the doctor's schedule begins on time!

  • This person is the first point to ensure a high degree of patient customer service 

  • Work as part of a Front Office team to cover multiple doctor schedules

  • Greet and check patients in for appointments, confirming and updating personal and insurance data in EMR

  • Handle insurance verification, collect copayments, surgery deposits, payments for products and services

  • Must be comfortable requesting and collecting large amounts!

  • Make and confirm appointments, triage patient needs, handle caller inquiries and provide information about the practice’s products and services

  • Provide details to patients to ensure they are prepared for their appointment and procedure

  • Check patients out confirming follow up appointments and details as needed

 

REQUIREMENTS

  • 5+ years' experience as a Front Office in a private HEALTHCARE practice

  • Ability to be ON TIME DAILY as this role OPENS THE OFFICE and CANNOT BE LATE!

  • Demonstrated solid job longevity with past employment

  • Interest in learning about Dermatology and professional grade products with a goal of educating callers about the practice’s services

  • Warm personality, professional speaking and written communication

  • Experience handling numerous details in a busy atmosphere prioritizing tasks for optimum task completion 

  • This is one of several Front Office so must be able to handle overlapping duties with other staff to ensure a smooth and efficient patient flow 

  • Computer proficiency with experience working with an EMR/EHR scheduling system – EMA or Modernizing Medicine highly desired 

 

SCHEDULE COMPENSATION & BENEFITS

  • M-F  Different schedules available 7:30a-3:30pm and 8:30a-5pm

  • $26+ per hour based on experience

  • Includes a very strong benefits package including significant amounts toward company Health, Vision, Paid Parking, Paid Vacation, Sick, Paid Holidays, Uniform allowance, and a strong Pension Plan with matching funds!

Job #2606

EXPERIENCED  OFFICE COORDINATOR

3-4 DAYS PER WEEK

(Job #2606) OFFICE COORDINATOR for OCULOFACIAL PLASTIC SURGEON in SANTA MONICA  If you have experience working in private medical practice, enjoy Front and Back Office, are self-driven and enjoy handling all the details personally, this may be for you! 

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JOB DETAILS

  • Sole employee for the doctor in a patient-focused oculofacial plastic surgery practice

  • Ensure a schedule that maximizes practitioner time without patients feeling rushed

  • Make and confirm appointments, handle phones and greet patients

  • Engage callers and in-office patients with information on the latest anti-aging products and services

  • Collect copays, do insurance verification and pre authorizations

  • Ensure rooms are cleaned and stocked and patient areas are well maintained

  • Schedule surgeries including working with patients on pre-op exams, consents and financial coordination

  • Send billing to the biller

 

REQUIREMENTS

  • 2+ years’ experience working Front Office in a private medical/surgical practice

  • Experience working in some area of aesthetics, surgery or dermatology required

  • Interest in learning about the latest anti-aging products and services (and telling callers and patients about them!) 

  • Ability to arrive on time for work on the scheduled work days

  • Polished and professional communication skills written and spoken

  • Personal initiative to identify what needs to be done, prioritize, make to-do list, adjust as needed to accomplish goals

  • High level of organization to balance tasks for multiple patients ensuring consents, insurance, pre-op exams and other details are handled well in advance of surgery day

 

SCHEDULE, COMPENSATION AND BENEFITS

  • 3 1/2-4 day work week, Monday-Thursday 9am-5pm

  • $30hr

  • $100 towards your health insurance choice

  • 40 hrs Sick per year

  • 1 week vacation after 1 year, then 2 weeks thereafter

  • Paid Parking provided

  • Retirement Plan Available

Job #2601 

MEDICAL FRONT OFFICE

(Job # 2601)  FRONT OFFICE for an Ear Nose and Throat Practice in Beverly Hills.   A high-profile Board Certified Otolaryngology Medical Practice in Beverly Hills is currently looking for n experienced Medical Receptionist to join the team.  Are you upbeat and possess strong customer service skills, detail-oriented and organized? Do others describe you as honest, reliable and prompt? If so, you will excel at our practice as we value integrity, a customer service mentality and reliability.

 

JOB DETAILS

  • Handle calls with warmth and professionalism answering questions and providing information about the practice and its services

  • Make and confirm appointments ensuring patients have advance preparation details to ensure they arrive ready for their exam, procedure or surgery

  • Insurance verification, medication authorizations

  • Coordinate pre-surgical exams, payments and consents

  • Collect and document payments

  • Correspond with patients via phone, email and social media

  • Ensure the Reception and Front Office areas are always clean, well-stocked and organized

  • Occasional light back office including taking vitals, neatening and stocking exam rooms and coordinating prescriptions

 

REQUIREMENTS

  • 2-4 years’ prior experience in Medical Private Practice as a Front Office, Scheduler or Medical Assistant

  • Must be experienced in handling phones, appointments and charting in an EMR system

  • Upbeat and enthusiastic personality to engage callers and visitors

  • Personal polished presentation, professional communication skills (written and spoken)

  • Fine attention to detail and follow-through; able to prioritize and manage tasks with minimum guidance

  • Strong computer skills with EMR experience required

  • Epic experience highly desired!

 

SCHEDULE, COMPENSATION AND BENEFITS

  • M-F 9a-6pm.   This role should be somewhat flexible to stay later if patient care runs late on occasion

  • Health Insurance is fully paid, Paid Vacation, Sick, Holidays, fully paid parking

  • $27/hr depending on experience 

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