Front Office

(Job #2692) FRONT OFFICE Admin for well-established LOS ANGELES INTERNAL MEDICINE practice, also specializing in Sexual Health and Allergy Testing
 
JOB DETAILS

• Schedule and manage appointments with a focus on care for senior patients

• Perform data entry and process incoming patient inquiries from the website or patient portal

• Manage the patient check-in process, including verifying information, collecting copays, and processing outstanding balances

• Answer incoming phone calls and assist patients with general inquiries

• Deliver high-touch, concierge-level customer service and attentive care to every patient in a standard practice setting

REQUIREMENTS

• At least one year or experience in a Medical Clinic required (Internal Medicine preferred)

• Knowledge of Athenahealth (Athena EMR) preferred

• Strong communication skills, emotional maturity, and a collaborative mindset

• Positive attitude with a commitment to fostering a harmonious, welcoming, and upbeat team culture

• Warm, approachable demeanor and a dedicated "patient-first" service approach 

SCHEDULE, COMPENSATION AND BENEFITS

• Monday – Friday, 7:45 AM – 4:45 PM (includes a 1-hour paid lunch break; maximum 8-hour workday) 

• $22-$26/hr (DOE)

• Medical, Dental, Vision, Life Insurance, Sick, Holidays, PTO, Paid Parking, Retirement